Shipping & Delivery Information

We are unable to accept rush orders at this time.

All of our products are made to order so please allow up to 10 business days for your order to be shipped (excludes special announcements, public holidays and weekends).

We understand the importance of keeping postage costs low for our customers, so we have made every effort to make it as cheap as possible for you.

 

Domestic Shipping & Handling Fees (Shipped from Toowoomba, Australia)

  • $9.95 Registered Post
  • FREE REGISTERED SHIPPING Australia wide on orders over $150
  • $12.95 Express Post (tracking included)
  • Please note: Normal turnaround times still apply with Express Post

 

New Zealand Shipping & Handling Fees

  • $14.50 Registered Post (tracking included)

 

United States Shipping & Handling Fees

  • $21.50 Registered Post (tracking included) 
  • Custom fees and taxes for International orders are the sole responsibility of the buyer.

 

Shipping & Delivery Policy

  • We use Australia Post for both standard and express shipping options both Domestic and Internationally. By selecting any of our shipping methods at checkout you are agreeing to the Australia Post terms of service.
  • A tracking number will be provided once your package is dispatched.
  • Ayla & Lara does not accept any responsibility for damaged, delayed delivery or missing mail once it has left our care.
  • Any orders that are 'Returned to Sender' due to incorrect information supplied or order not collected, will incur additional postage fees if it is to be redirected to another address or re-sent to the original address. We do not take responsibility for any additional postage fees.